Warehouse Supervisor - Shopee International Platform, SPX Express (Bukit Raja Selatan)

1-3 Years

Job Description

Oversee daily hub operations and manage the E2E physical operation - mainly receiving, sorting, and outbound activities
Own and drive key operational KPIs - including productivity, lost & damage rates, processing speed through data analysis and continuous improvement initiatives.
Coordinate with multiple stakeholders, including the SOC team, manpower providers, and internal operations teams
Coach, mentor, and develop team members while fostering a strong problem-solving and analytical mindset
Act as the PIC to monitor team performance, attendance, and operational discipline
Ensure the hub complies with 5S standards (Sort, Set in Order, Shine, Standardize, Sustain)
Ensure operations consistently meet targeted Service Level Agreements (SLAs) through effective planning, problem-solving, and employee coaching/training if require

Diploma in Logistics, Supply Chain Management, Business, or a related field
Preferably 1â€2 years of experience in Logistics, Supply Chain, Warehouse Operations or a related industry
Preferably proficient in Excel or Google sheets for tracking and analyzing operational data
Able to work on shift & overtime when required
Strong analytical, problem-solving and decision-making skills
Good communication and stakeholder management skills
Ability to work in a fast-paced operational environment and manage multiple priorities effectively