The division
Group Technology Operations (GTO)aims at designing, developing, and operating Global AXA IT products, delivering them to AXA Entities and the AXA Group, at the right level of quality of service and cost and aligned with business-driven priorities. Its missions can be summarized in four main activities: global product delivery, global product portfolio management, day-to-day operations management, and entities proximity management.
The department / team
You will join the Distributed & Mainframe Global Products department, whichdelivers final Products for the AXA's entities (e.g POD, Z and ISeries, DC) and transversal components or intermediate products to other Products departments (e.g Cloud, Workplace...) with right quality of services.
We are relying on more than 220 people to handle product development in an agile way of working while taking care of major transformation program, as One DataCenter (aiming to define and implement the Datacenter strategic plan jointly with the AXA Entities) or ATLAS program (a strategic program mixing Cloud solutions, Core IT optimization, infrastructure modernization and technical services rationalization).
Our main missions:
- Be a cornerstone of the Cloud Strategy and accompany the Cloud Transformation having a specific role on the design and delivery of the new Infrastructure hosting platform, within our Datacenters (SDDC-POD), while supporting the migration to target platforms
- Protect Core-It QoS over the next years by selective refresh while continuing to decommission related infrastructure
- Migrate Technical Services to the new Cloud Target
- Enhance our Ecosystem toolset introducing AIOps where it makes sense (e.g Request with Bots, Monitoring with Machine Learning)
- Define One DataCenter strategy to rationalize our DC footprint and define related right Target Operating Model
- Continue our department transformation into a global product driven organization
Job purpose and main missions
As a Windows Server Lead Expert, your main objective is to:
- Supervise, manage and administer all kind of Windows Servers within the AXA Group (focus on Asian Market)
- Undertake project activities, including Tech Lead functions.
- Pro-actively drive further evolution and optimization of Windows Server Environment ( Focus on Asia Market )
- Enhance and enrich automation capabilities to optimize day2day operational business support ( using Dev-Ops tool stack and future AI-Ops technologies )
- Tech Lead and Coordinate the local Asia L3 Support Team managing Windows Server scope ( Asia Market )
- Act as leading instance working in a global Windows OS Product Team environment
- Be the trusted advisor instance for local Asia market oriented operational customer and supporting teams
- Work closely with Build Engineers being part of our Global Team on Windows Server Evolution and transformation
- Optimize Windows Server Platform Management either local or public Cloud Datacenter oriented ( AXA POD, Microsoft Azure, Amazon AWS )
- Control Incident, Problem and Change Management aspects driven out of Windows OS Team
- Handle Windows Server OS advanced troubleshooting
- Support on any kind of special Project oriented task like Server migrations, re-hosting, In-Place Upgrades, Server refresh or Server provisioning
Qualifications
We are looking for someone with the following experience and skills:
- Senior and Advanced Windows Server Engineer / Expert / Administrator
- Good understanding about state of the art Security, Compliance and Server hardening concepts ( GPO Management )
- Good Knowledge about actual but also legacy Windows Server OS Versions ( W2k8 – W2k22 )
- Engineering, Coding and Build capabilities preferably powered by MS Powershell
- Understanding about actual Dev-Ops methodologies and tool stack like for example Puppet Enterprise, Terraform, Github, Artifactory.. )
- Knowledge about Server SW Packaging procedures ( like with Chocolatey )
- A big interest in future oriented Cloud Solutions and Platforms like Amazon AWS and Microsoft Azure
- Knowledge about various Datacenter Layers and components like Virtualization and Compute Technologies ( VMWare ESX, HW Management, AD Management, Network and Firewall protocols )
- Experience with Windows Server Patch Management technologies like WSUS
- Some interest in future oriented AI-Ops solutions to optimize operational support and business line
- Feel comfortable in leading a technical and local team ( non-disciplinary )
- Be open minded, strong in communications and stakeholder management
- Love to work in multicultural environments distributed all over the world
- Act fully autonomous and pro-active in driving complex situation and scenarios
