Description
The Workforce Management role in SEA involves analyzing workforce data, managing staffing needs, and optimizing resource allocation to ensure operational efficiency.
Responsibilities
- Analyze workforce data to forecast staffing needs and optimize resource allocation.
- Develop and implement strategies to enhance productivity and efficiency within the team.
- Monitor and report on key performance indicators (KPIs) related to workforce management.
- Collaborate with team leaders to identify areas for improvement and implement solutions.
- Manage scheduling and attendance processes to ensure adequate coverage at all times.
Skills and Qualifications
- 1-3 years of experience in workforce management or a related field.
- Proficient in workforce management software and tools (Power BI and Excel).
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent communication skills, both verbal and written.
- Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.
