CBRE is the global leader in commercialreal estate services and investments. With services, insights and data thatspan every dimension of the industry, we create solutions for clients of everysize, in every sector and across every geography. CBRE is the place wheretalented people who want to do impactful work can realize potential in everydimension.
CBRE Global Workplace Solutions (GWS)
As one of CBRE's core global businesses,Global Workplace Solutions (GWS) provides end-to-end services to occupierclients across the entire lifecycle of a building.
Our teams help companies improve theiroperations and reduce costs, through expert facilities management, projectmanagement, real estate and energy and sustainability services. Our dedicatedteams work across all industries, and support clients ranging from the Fortune500 global companies to single, iconic buildings.
About The Role
As a CBRE WorkplaceExperience Coordinator, you'll be responsible for delivering a world-classcustomer service experience to employees and guests of a designated building.
This job is part ofthe Workplace Experience function. They are responsible for providingworld-class customer service to the clients and visitors of a designatedbuilding.
What You'll Do
- First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
- Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
- Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
- Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
- Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
- Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
- Coordinate with vendors who supply services or goods to the workplace.
- Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
- Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
What You'll Need
- Diploma or Degree with up to 2 years of job-related experience.
- Ability to follow basic work routines and standards in the application of work.
- Communication skills to exchange straightforward information.
- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with an inquisitive mindset.
Why CBRE
When you join CBRE, you become part of theglobal leader in commercial real estate services and investment that helpsbusinesses and people thrive. We are dynamic problem solvers andforward-thinking professionals who create significant impact. Our collaborativeculture is built on our shared values — respect, integrity, service andexcellence — and we value the diverse perspectives, backgrounds and skillsetsof our people. At CBRE, you have the opportunity to chart your own course andrealize your potential. We welcome all applicants.
Applicant AI Use Disclosure
We value human interaction to understandeach candidate's unique experience, skills and aspirations. We do not useartificial intelligence (AI) tools to make hiring decisions, and we ask thatcandidates disclose any use of AI in the application and interview process.
If the above interests you, we would loveto hear from you!
