Workspace ONE Administrator – L3 Support

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Petaling Jaya, Malaysia, Selangor

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Posted 17 hours ago
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Job Description

About The Client

We are hiring for a global digital workspace solutions provider specializing in VDI and DaaS across multi-cloud environments.

Key Responsibilities

Provide L4 support for Workspace ONE UEM and Access
Manage device enrollment, app deployment, user access, and security policies.
Monitor platform health and troubleshoot incidents/root cause analysis.
Support upgrades, patching, backup, and recovery activities.
Coordinate with vendor support and maintain technical documentation.
Provide technical guidance and knowledge transfer to client teams.

Required Skills & Experience

Hands-on experience with Workspace ONE UEM administration.
Experience managing Windows, macOS, iOS, and Android endpoints.
Knowledge of Active Directory, Azure AD, LDAP, SSO, certificates, and compliance policies.
Basic networking knowledge (VPN, proxy, endpoi