Role Summary

Build your career with Deloitte, the world's largest professional services firm supporting global clients in the Finance Service Center. We are looking for enthusiastic, customer-focused professionals with strong communication skillswho are eager to learn, grow, and make an impact.

If you're seeking a role that is exciting, reliable, and growth-oriented, this opportunity is designed for you. What you will gain from this role:

Stable career entry point:Build real corporate experience early in your career with a reliable pathway for growth.

Hands-on learning in finance & accounting operations:develop technical finance skills and master digital tools used by global companies.

Global exposure: Work with international clients and multinational business environments, sharpening your cross-cultural communication skills.

Key Responsibilities

Engaging with Customers: Handling inbound/outbound calls with a focus on managing customers collections, billing related queries, and follow up

Building rapport and responding to customers enquiries in an appropriate manner, offering personalized service with a can do attitude. Maintain a professional, empathetic approach with every customer

Cross-Functional Collaboration: Partner with other functions e.g. Billing team to resolve blockers

Requirements

Language Skill: Conversational proficiency in Mandarin / Cantonese language (verbal and written) to support our customer base.

Experience: No experience required. Structured training will be provided once onboarded.

Working Arrangement:This is a day-shift role and requires working from the office.

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm's business contact number or business email address

T&T FSC Collections Analyst (Cantonese / Mandarin) - MY

Snr. Collections Analyst