Rotork is a market-leading global provider of mission-critical flow control and instrumentation solutions. Customers rely on Rotork for innovative, high quality and dependable solutions for managing the flow of liquids, gases and powders. Rotork helps customers around the world to improve efficiency, reduce emissions, minimise their environmental impact and assure safety.

We operate across three end market focused divisions. These are Oil & Gas, Water & Power, and Chemical, Process & Industrial (CPI). This end market aligned structure means we can build close strategic relationships with our customers and directly meet their needs.

We are a global company with 3,500 employees serving 170 countries. We work closely with our customers to understand their requirements and automation challenges. The innovative approach to research and development activities throughout Rotork ensures cutting-edge products are available for every application across the markets we serve.

Our comprehensive product portfolio and over 60 years of industry knowledge mean customers can rely on us to deliver innovative, high-quality and reliable solutions. Rotork products are built with quality components and have clear user interfaces for safe operation in the field. Our extensive product development and rigorous testing ensure long-lasting performance and continued reliability.

We are committed to improving our environmental performance with a particular focus on environmental emissions reduction. We are committed to achieving net-zero by 2035 for scopes 1 & 2 and by 2045 for scope 3. We are committed to reducing our impact on the environment across all activities, eliminating waste to landfill and minimising water consumption.

Job Description

We are seeking a highly organized and efficient Inside Sales and Contracts Coordinator to join our dynamic team in Malaysia. In this role, you will be responsible for supporting our sales efforts and managing contract processes, playing a crucial part in driving our business forward.

Collaborate with the sales team to generate leads, qualify prospects, and close deals
Prepare and process sales contracts, ensuring accuracy and compliance with company policies
Manage the contract lifecycle, including drafting, negotiation, execution, and renewal
Maintain detailed records of sales activities and contract status in CRM systems
Coordinate with internal departments to ensure smooth contract implementation
Analyze sales data and prepare reports for management
Respond to customer inquiries and provide excellent customer service
Assist in developing and improving sales and contract management processes
Stay up-to-date with product knowledge and industry trends

Qualifications

2-3 years of experience in inside sales or contract administration, preferably in a B2B environment
Bachelor's degree in Business Administration, Sales, or related field (preferred)
Strong verbal and written communication skills
Proficiency in CRM software and advanced Microsoft Office skills, especially Excel
Experience with contract management software
Excellent time management and multitasking abilities
Detail-oriented with a strong focus on accuracy
Knowledge of sales processes and contract management
Understanding of basic legal terminology related to contracts
Ability to work independently and as part of a team
Strong customer service orientation with a professional demeanour

Sales Coordinator

After Sales Service Coordinator

Inside Sales & Contracts Coordinator