Supervise and lead a team of warehouse staff by providing guidance, coaching, and support to ensure a productive and cohesive working environment.
Oversee the picking, inspection, storage, and shipment of goods, ensuring accuracy and efficiency in all warehouse processes.
Coordinate and prioritize daily work activities, including order picking, packing, and shipping, to meet customer requirements and delivery deadlines.
Communicate effectively with transporters to ensure timely and accurate delivery.
Resolve any shipment issues promptly and efficiently in collaboration with transport partners.
Identify opportunities for process improvement and implement best practices to enhance operational efficiency and customer satisfaction.

Qualifications

Minimum 1 year of experience in a warehouse team leader role or transport management.
Strong knowledge of warehouse operations, including receiving, inventory control, order fulfillment, and shipping.
Excellent problem-solving and decision-making skills, with a proactive mindset focused on continuous improvement.
Proficient in using computer systems and Microsoft Office applications.
Forklift certification, or the ability to obtain certification, is an advantage.
Fluency in Mandarin and English (speaking, reading, and writing) is required, to ensure effective communication with internal teams and external partners.

About JD.com

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company's cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its Retail as a Service offering to help drive productivity and innovation across a range of industries. JD.com's business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China's largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.

Our Global Business

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.

Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International

International Logistics

JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six integrated logistics networks: warehouse managment, line-haul freight transportation, last-mile delivery network, bulky items logistics, cold chain logistics, and cross-border logistics networks. As of June 30, 2025, JINGDONG Logistics manages over 3,600 warehouses (third-party-operated cloud warehouses included), with a total area exceeding 34 million square meters. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide. JoyLogistics and JoyExpress are JINGDONG Logistics international business brands.

Warehouse Inbound Supervisor