Shangri-La, Kuala Lumpur

Be part of our Shangri-La family

Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East.

Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa. With our extensive footprint in Asia and in key cities worldwide, we offer global exposure, exciting career prospects and opportunities in hospitality, F&B, real estate, technology, marketing, design, business development, finance, project management, and many other areas.

Shangri-La Kuala Lumpur is perfectly situated in the heart of the city, to explore and discover well-known attractions and activities that Kuala Lumpur has to offer.

As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive city hotel.

We are in search of energetic, vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the hotel.

It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.

Responsibilities

Perform spa treatments in accordance with established standards, ensuring consistency and high-quality service
Provide a warm, professional, and personalised guest experience throughout the spa journey
Support the achievement of daily sales targets for treatments and retail products
Maintain cleanliness, hygiene, and overall spa presentation at all times
Ensure spa equipment is properly maintained and in good working condition
Handle guest enquiries, consultations, and feedback in a professional manner
Maintain accurate guest records and complete daily administrative tasks
Monitor stock levels and assist with replenishment of spa products and supplies
Support reception duties when required, including handling calls and bookings
Promote spa services, packages, and ongoing promotions to guests
Participate in training programmes to continuously improve skills and knowledge
Ensure compliance with all spa policies, procedures, and safety standards
Maintain positive working relationships with colleagues and other departments

Requirements

Diploma or equivalent qualification in Spa Therapy or Beauty Therapy
Minimum 1–2 years of experience as a Spa Therapist, preferably in a hotel or spa environment
Knowledge of face and body treatments and basic massage techniques
Good understanding of guest service and spa operations
Strong communication and interpersonal skills
Professional, well-groomed, and customer-oriented
Basic administrative and computer skills
Fluent in spoken and written English; additional languages are an advantage
Flexible and willing to work shifts, weekends, and public holidays

Senior beauty trainer

Spa Therapist

Full Time Massage Therapist for a Hotel Spa in Malaysia .

Beautician - Beauty & Wellness.