Brand: Premium Global Skincare Brand

Location: Sunway Pyramid

Remuneration Package: Total salary range of RM3.5K – RM4.5K, inclusive of basic salary, allowances, commission, and incentives.

Employee Benefits Include:

Job Summary

Act as a brand ambassador delivering exceptional, personalized in-store experiences that make every guest feel welcomed, valued, and inspired.
Drive sales performance by confidently recommending products, building client relationships, and achieving individual and team targets.
Uphold boutique standards and company values through strong teamwork, operational excellence, and a commitment to sustainability.

Job Responsibilities

Deliver exceptional customer service by warmly welcoming guests and creating personalized in-store experiences
Understand customer needs and recommend suitable products, including demonstrations where required
Build and maintain strong client relationships to encourage repeat visits and loyalty
Achieve individual and team sales targets through proactive selling and upselling
Handle customer inquiries, feedback, and complaints professionally, ensuring high satisfaction levels
Maintain boutique presentation standards, including visual merchandising, cleanliness, and stock organization
Support inventory management, including replenishment, stock counts, and reporting
Process transactions accurately using POS systems and adhere to cash handling procedures
Collaborate with team members and support daily store operations to ensure smooth workflow
Adhere to company policies, SOPs, and health & safety guidelines
Participate in training and continuously build product knowledge and brand storytelling skills
Support and execute on brand's recycling program – Big Little Things

What We're Looking For:

1–2 years of experience in retail, beauty, or customer service (luxury or premium retail preferred)
Strong passion for beauty, skincare, and delivering excellent customer experiences
Minimum SPM or equivalent
Well-groomed, presentable, and professional appearance
Able to work on shifts, weekends, and public holidays
Friendly, customer-focused & sales-driven
Good communication and basic PC skills
Positive attitude, team player, and willing to learn

Ready to glow in your career Apply now!

Only shortlisted candidates will be contacted.

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