Data Loader, Visual Studio, Plug-Ins, Excel, Salesforce, Data manipulation tools, Salesforce Service Cloud, Salesforce Certified Administrator, AI automation, Omnichannel and Live Agent CTI integrations, Lightning component framework, Lightning Knowledge Base configuration, Certified Platform App Builder

.Net Core, .NET Framework, REST, Soap, T-sql, Microsoft Sql Server, ASP.NET, Agile Development Methodologies, Git, Progress 4gl, Web Services, data analysis tools, Ai, ML frameworks