customer service, upselling, Reservation Systems, Mandarin, Internet Savvy, Cantonese, written English, cross-selling

Customer Service Management system, Consumer Electronics, zendesk, Technical Skills, Home Appliances, Air-conditioning

Microsoft Office, Case Management, Investigation, Customer service, Business letter writing

Problem-solving, Customer service, Process Orientation

Ms Office, Customer service, Sales Support, General Insurance, Contact centre functions

Customer Service Orientation, Microsoft Office Applications, Contact Centre Operations

Customer Service, Bcp