Role Mission

Providespecialisedtechnicalexpertiseto support the integration, operation, andoptimisationof FRCS platforms across domains such as Legal, Fraud, Compliance, Audit, and other function-specific systems, ensuring secure,accurate, and efficient end-to-end processes.

Accountabilities

Deliver technical solutions and integration support for function-specific FRCS applications (Legal, Fraud, Compliance, Audit, GRC, etc.).

Ensure secure,accurate, and compliant dataflowsbetween systems.

Provide operational support, troubleshooting, and technical enhancements across assigned systems.

Translatespecialisedbusiness requirements into technical specifications.

Strengthen system reliability, automation, and process efficiency for non-financial FRCS domains.

Responsibilities

Design, build, andmaintainintegrations for function-specific platforms (Legal systems, Fraud monitoring tools, GRC solutions, compliance applications, etc.).

Manage APIs, middleware workflows, and data transformations to support business needs.

Monitor interface health, troubleshoot incidents, and ensuretimelyissue resolution.

Maintain technical documentation, SOPs, andintegrationinventories for assigned platforms.

Support upgrades, patches, release cycles, and regression testing.

Ensure adherence to data governance, security, and regulatory compliance (e.g., audit controls, legal requirements, risk mandates).

Collaborate with Legal, Fraud, Compliance, Risk, and Audit teams tovalidatedata accuracy and systembehaviour.

Identifyautomation andoptimisationopportunities withinspecialisedfunctions.

Participate in CAB reviews, incident reports, and post-implementation validations.

Coordinate with Infrastructure, IAM, and Security teams to ensure system stability and access integrity.

Areas of Impact

Stability and reliability ofspecialisedFRCS applications.

Compliance, risk management, and audit-readiness for regulated functions.

Accuracy and quality of data supporting Legal, Fraud, and Compliance operations.

Cross-functional alignment between business units and technology teams.

Reduction of manual tasks through targeted automation and technical enhancements.

Ideal Track Record

37 years of experience in technical systems support or integration roles.

Experience supportingspecialisedapplications (Legal, Fraud, GRC, Compliance, Audit).

Hands-on integration experience using APIs, middleware, and automation tools.

Strong understanding of data structures, workflow logic, and system interdependencies.

Proven ability to troubleshoot complex issues and deliver stable technical solutions.

Lead Engineer, FRCS - others