The primary purpose of this position is to manage a portfolio of Key Account & One Care, plus other tasks that the Management believes are within the abilities of the Job holder that fit with the Company's strategies as circumstances dictate.

Job Description

Commercial

Increase import & export sales volume - new customers & customers retention (CIF & FOB)
Develop business for special equipment cargo i.e. reefer, out-of-gauge etc.
Conduct regular meeting with various stakeholders to understand the challenge/pain points; act to resolve or improve their concerns or issues & driving a long term solutions
Conduct market research to develop growth and business expansion
Maximize Account Plan supports. Initiate rate requests with various Trades
Promote ONE's digitalization plans to increase e-commerce activities
Monitor and manage long stay containers

Customer Relationship Management (CRM) System

Maintain accurate sales records, client interactions, contracts and proposals during the customer meetings
Monitor progress of each contact and identify potential business
Track and monitor key metrics
Analyse data to identify trends, compliance to rate guidelines and/or establish communication with other stakeholders

Others

Maintain accurate sales record activities, client interactions, contracts and proposals
Build and maintain strong relationships; consistently follow up with existing/potential clients, leads or prospects
Address customer issues, resolve disputes, think outside the box when providing solutions for customers

Job Specification:

Diploma holder or an equivalent combination of education, training and experience.
Minimum 3 years of working experience in shipping sales or an equivalent combination of other industry. Fresh graduates are encouraged to apply.
Project Management and execution
Negotiation skills
Digitalization savvy
Excellent communicator
Customer Relationship Management

Perks and benefits

Insurance (Medical)
Outpatient clinical
Dental / Optical
Miscellaneous allowance
Performance Bonus
Compassionate Leave
Trainings
Engagement Activities

Sales Executive

Learning & Development Executive