IHG® is one of the world's leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognised and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organisation, but you can also look forward to being part of a company that will appreciate you for being you.

Commanding a prominent junction in the city, Regent Kuala Lumpur emerges as a sanctuary of calm sophistication above the urban rhythm. Part of the Multibay Development, the hotel rises as a 36-storey tower alongside premium residences and offices. Opening in 2027, it is set to be the luxury address in Malaysia's capital.

Do you see yourself as Director of Food & Beverage (Pre-opening) with IHG

Our colleagues are fundamental to delivering the memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio. If you think you have it in you then we would love to hear from you.

Job Purpose

To lead and elevate the entire Food & Beverage operation, curating exceptional dining and social experiences that embody Regent's philosophy of understated luxury, sophistication, and intuitive service. The Director of Food & Beverage is responsible for driving operational excellence, culinary innovation, commercial performance, and destination positioning across all restaurants, bars, lounges, banqueting, and in-room dining experiences.

Key Responsibilities

1. Strategic F&B Leadership

Develop and execute the hotel's Food & Beverage strategy aligned with Regent brand positioning and business objectives
Position all restaurants and bars as destination venues for both hotel guests and the local market
Continuously evolve concepts, experiences, and service rituals in line with global luxury dining trends
Ensure a cohesive and elevated guest experience across all F&B touchpoints

2. Operational Excellence

Oversee day-to-day operations of all restaurants, bars, lounges, banqueting, and in-room dining
Ensure flawless service execution, operational consistency, and attention to detail across all outlets
Maintain Regent and IHG brand standards in service, presentation, hygiene, and guest engagement
Conduct regular operational reviews, inspections, and quality assurance checks

3. Culinary & Beverage Innovation

Partner closely with the Executive Chef and Bar leadership to develop innovative culinary and beverage programs
Curate signature dining concepts, wine programs, mixology experiences, and seasonal activations
Support collaborations with renowned chefs, beverage partners, and culinary artisans where appropriate
Drive sustainability and responsible sourcing practices within menu development

4. Guest Experience & Personalization

Ensure personalized and intuitive service across all dining experiences
Engage actively with VIP guests, repeat patrons, and key clientele
Drive guest satisfaction and service recovery initiatives with a luxury mindset
Foster memorable dining moments through emotional connection and refined hospitality

5. Commercial & Financial Performance

Develop and manage F&B budgets, forecasts, and profitability targets
Drive revenue growth across outlets, events, and experiential dining initiatives
Optimize pricing strategies, productivity, labor management, and cost control
Monitor and analyze key business performance indicators and market trends

6. Talent Leadership & Culture

Lead, inspire, and develop a high-performing F&B leadership and operational team
Foster a culture of excellence, creativity, collaboration, and accountability
Support succession planning, talent development, and luxury service training initiatives
Ensure strong colleague engagement and retention within the department

7. Banquets & Events Excellence

Oversee banquet and event operations ensuring seamless delivery of weddings, social events, and corporate functions
Collaborate with Sales & Events teams to maximize event revenue opportunities
Ensure personalized and elevated experiences for all events and celebrations

8. Marketing, Positioning & Brand Presence

Partner with Sales & Marketing to strengthen the hotel's F&B positioning and visibility
Support PR campaigns, influencer collaborations, media events, and award submissions
Enhance outlet reputation through exceptional guest reviews and industry recognition
Drive innovative activations and experiential dining campaigns

9. Compliance & Risk Management

Ensure compliance with food safety, hygiene, health, and liquor licensing regulations
Maintain operational safety standards and audit readiness across all outlets
Ensure proper inventory control, cash handling, and loss prevention procedures

10. Stakeholder Collaboration

Work closely with Rooms, Wellness, Finance, Engineering, and HR teams to support overall hotel objectives
Collaborate with ownership and corporate teams on strategic F&B initiatives
Maintain strong relationships with suppliers, beverage partners, and luxury brands

Key Skills & Competencies

Strong luxury F&B operational and commercial leadership
Deep understanding of global dining trends and guest expectations
Exceptional leadership and people development skills
Financial acumen with strong revenue and cost management capability
Creativity and innovation in guest experience design
Strong communication, presentation, and stakeholder management skills

Qualifications & Experience

Bachelor's degree in Hospitality Management, Culinary Arts, Business, or related field
10–15 years of progressive Food & Beverage experience, including senior leadership roles
Proven experience within luxury or ultra-luxury hotels, resorts, or standalone dining venues
International luxury hospitality exposure preferred

Preferred Experience

Pre-opening or concept development experience in luxury hotels
Experience managing destination restaurants or award-winning outlets
Strong exposure to fine dining, mixology, wine programs, and luxury banqueting operations

In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.

Director of Food & Beverage (Pre-Opening) at Regent Kuala Lumpur