it security policies , Endpoint Security, network security, Ids, Ips, Firewalls, Cybersecurity, system hardening, security monitoring tools

Generative AI e.g. Copilot ChatGPT, It Infrastructure Management, Hardware Software Troubleshooting, Active Directory Group Policy, Backup Disaster Recovery, Microsoft Windows Server Desktop Administration, Microsoft 365 Services, System Monitoring Performance Tuning, Network Support LAN WAN TCP IP DNS DHCP, Cloud Platforms AWS or equivalent, Cybersecurity fundamentals access control endpoint protection, Virtualization VMware Hyper-V

L3 Support, Windows OS, Microsoft Office 365, It Infrastructure, Network Administration, Ms Office, Asset Management, IP networks

Helpdesk Support, Networking knowledge, Server room infrastructure and equipment

network connectivity , M365, Vpns, Cloud Services, Printers, Windows Server, Power Automate, computer hardware, Azure, Azure Ad, Firewalls, end-user support, Cctv, Troubleshooting, Exchange services, endpoint services, Finance SCM Procurement, Power Apps, vulnerability responses, IT audits, security hardening, Office 365 services

L3 Support, Software Updates, Windows OS, Microsoft Office 365, It Infrastructure, Ms Office, Asset Management, network patching, network firewall, IP networks

network infrastructure, Fortinet, computer hardware, Operating Systems, Network Troubleshooting, Zyxel Nebula Cloud, backup and recovery procedures

Windows Server, It Helpdesk Support, Cybersecurity, Digital Transformation, virtual machine technologies

server operations, Switches, Networking, Microsoft 365, Vpn, Firewall, Lan, Hardware Troubleshooting, Wi-Fi, ERP systems, Accounting Software, label printers, Windows operating systems, barcode scanners, attendance systems, Cctv

Microsoft 365, Technical Troubleshooting