Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let's start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

Awarded For
Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
Bronze Winner in Cross-Generational Workforce Engagement (2024)
Gold Winner for Excellence in Workplace Culture (2021)
Comprehensive medical, dental, optical and insurance benefits
Flexi working hours arrangements
Staff Line & Device Subsidy
Smart Casual Attire
Child Parental Care Leave
Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
Special employee discounts for selected F&B Brands

Job Summary

We're looking for a results-driven Account Manager to manage and grow relationships with key clients across selected industries in Malaysia. You will be responsible for managing existing accounts, identifying new business opportunities and onboarding new customers to drive revenue growth for the organization.

You will be the primary point of contact for customers, building strong relationships, understanding their business needs, ensuring customer satisfaction and identifying upselling and cross-selling opportunities. You will also be responsible for acquiring new customers and developing new business opportunities within the assigned market.

The Day-To-Day Activities

Develop and maintain strong, long-term relationships with existing and potential customers
Manage and grow assigned accounts to achieve revenue and business growth targets
Identify, prospect and onboard new customers / logos within the assigned industry or market
Understand client needs and recommend relevant U Mobile telecommunication and digital solutions to meet business objectives
Identify upselling and cross-selling opportunities within existing accounts
Develop and execute account strategies to maximize customer value and revenue growth
Negotiate contracts and close agreements to maximize revenue and profitability
Collaborate with internal teams (sales, technical, product and customer support) to ensure seamless solution delivery and customer experience
Monitor account performance and proactively address customer issues or concerns
Stay updated on telecom industry trends, products, solutions and competitive landscape
Identify opportunities for business expansion across both existing and new accounts
Prepare regular reports on account status, sales forecasts, pipeline and client feedback

About You

Minimum Diploma or Higher Diploma, preferably Bachelor's degree in Business, Communications, Marketing or a related field
Proven experience in account management, sales or business development, preferably in the telecommunications, technology or related industries
Added advantage – Strong understanding of telecom services such as mobile, broadband and enterprise solutions
Proven ability to acquire new customers / logos and grow existing accounts
Strong communication, negotiation and presentation skills, with the ability to engage customers and key decision-makers
Ability to manage multiple accounts, prioritize effectively and work towards sales and revenue targets
Proficient in CRM tools and Microsoft Office Suite
Strategic thinker with strong customer focus, commercial acumen, analytical and problem-solving skills
Positive, energetic and proactive with a strong drive to achieve business results
Experience working with enterprise clients or government accounts will be an added advantage

What's Next Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

Account Manager Mid-Market (Enterprise Business)

Key Account Manager, Mid-Market