Quality Assurance, Compliance, Customer Service, Cross-Selling, Self-Service Automated Banking Channels, Consumer Financial Services Banking, After Call Duties, contact centre

Visual Merchandising, Stock checks, Sales, Customer Service, Relationship Building, Product display setup, Basic knowledge or interest in drones, Retail Sales, Communication

Negotiation, B2B payment solutions, Market research, Customer service, Financial Services, Sales Presentations

Bahasa Melayu, Excel analysis, English, Mandarin

customer service, telephone servicing, Chinese dialects, Mandarin, handling international calls, spoken and written English, Process Improvements

Excel, Typing speed of 20 words per minute, Life insurance products, Conservation, Premium collection processes, Policy Servicing, Customer service, Telemarketing, Retention, Collections

Outbound calls, Administrative activities, Customer Satisfaction Survey, Telephone servicing