Job Vacancy: Customer Service Executive (Mandarin Speaker) – Work From Home

We are hiring enthusiastic and customer-focused individuals to join our team as Customer Service Executives (CSE). If you enjoy helping customers and communicating in Mandarin, this opportunity is for you!

Position Details

Role: Customer Service Executive (Mandarin-speaking)
Headcount: 5 (Full-time)
Work Mode: Work From Home (WFH)
Contract Duration: Renewable every 6 months (based on performance & business needs)

Working Schedule

5 working days, 2 rotating off days
Shift-based hours:
5:00 AM – 2:00 PM
8:30 AM – 5:30 PM
9:00 AM – 6:00 PM
12:00 PM – 9:00 PM
6:00 PM – 3:00 AM

Salary & Benefits

Full-Time:

Basic Salary: RM2,500
Language Allowance: RM500
Total Gross Salary: RM3,000

Key Responsibilities

Handle inbound and outbound customer calls professionally
Process and verify customer orders accurately
Assist with product enquiries, order updates, and delivery-related questions
Provide accurate information on promotions and services
Deliver excellent customer service and ensure a positive customer experience

Requirements

Minimum SPM qualification
Fresh graduates are encouraged to apply
No prior experience required (training provided)
Able to communicate in Mandarin and either English or Bahasa Malaysia
Customer service experience is an added advantage

Why Join Us

Flexible work-from-home arrangement
Attractive salary with language allowance
Opportunity to gain customer service experience
Supportive and dynamic working environment

Apply now and start your journey in customer service from the comfort of your home!

Customer Service Executive (Mandarin Speaker) – Work From Home

Executive - Key Account & Customer Service