VMware, Desktop engineering, Remote Desktop Client Software, Active Directory, End User Computing Devices, VDI troubleshooting, Troubleshooting hardware issues, Technical support

Servicenow, Windows OS, Microsoft Office 365, Outlook, Dns, Vpn, Lan, Email, Wi-Fi, Active Directory User Administration, Mac OS basics, Teams, ITSM tools, Basic networking concepts

O365, Servicenow, Logmein, Microsoft Active Directory, Ms Office Suite, WS1, Active Directory, Microsoft Windows 10

ticketing systems , Microsoft 365, Basic Networking, Incident Management, Virtualisation, Cloud Technologies, Microsoft Windows

Tivoli Workload Scheduler, Dns, Regex, Windows, Jira, Microsoft 365, Sql Basics, DHCP, Bash, Servicenow, Sftp, Macos, Control-M, ActiveBatch, Assyst, Azure Entra, Active Directory