Description and Requirements

About Lenovo

Lenovo is a global technology leader delivering smarter technology for all. Through its Services & Solutions Group (SSG), Lenovo helps customers maximize the value of their technology investments with lifecycle services, support solutions, and outcomebased offerings across the device, infrastructure, and services portfolio.

Role Summary

The SSG Inside Sales Representative supports Lenovo's Services & Solutions Group by driving services attach, renewals, and expansion across assigned accounts. This role focuses on building qualified pipeline, closing services opportunities, and increasing customer lifetime value through proactive, consultative engagement.
The role works in close partnership with field sellers, services specialists, and partners to deliver a consistent and valueled customer experience.

Key Responsibilities

Drive services pipeline, bookings, renewals, and expansion revenue across assigned accounts
Identify services attach opportunities at point of sale and within the installed base
Execute proactive outbound engagement to support renewals, upsell, and crosssell motions
Position Lenovo services and lifecycle solutions using a consultative, outcomefocused approach
Build, manage, and progress opportunities aligned to customer needs and lifecycle stage
Maintain accurate pipeline, forecasting, and opportunity hygiene in CRM systems
Partner with field account teams and services specialists on account priorities and deal execution
Support a coordinated customer experience across inside sales, field sales, and partner channels

Skills & Experience

Musthave

Bachelor's degree or equivalent practical experience
7+ years of experience in inside sales, services sales, or B2B technology sales
Fluent Korean or English language skills
Proven experience managing pipeline, forecasts, and customer outreach activities
Strong communication, collaboration, and opportunity management skills

Goodtohave

Experience selling IT services, support, lifecycle, or subscriptionbased offerings
Exposure to services attach, renewals, and expansion sales motions
Experience working with field sales teams in a hybrid coverage model
Familiarity with installedbase selling and recurring revenue models
Strong CRM proficiency
Experience supporting enterprise, commercial, or global accounts
Channel partner or NSP engagement experience

Benefits

Lenovo offers competitive benefits designed to support employee wellbeing, financial security, and worklife balance. Benefits may include health coverage, retirement programs, paid time off, and employee assistance programs, aligned to local market practices.

Inside Account Sales