Role: Campaign Project Coordinator (SFMC / JPRO)

Reporting To: Technical Product Owner

Location: Malaysia (Preferred) / APAC (Flexible)

Language: English (Mandatory), Mandarin (Good to have)

Duration: 7 Months

Salary: Open to Market

Role Summary

We are looking for a Campaign Project Coordinator to support North Asia markets by managing coordination work across Business Units (BU), external agencies, and internal content teams. The role ensures campaign readiness prior to execution on JPRO and Salesforce Marketing Cloud (SFMC) platforms.

Key Responsibilities

1. Campaign Coordination & Intake

Take campaign briefs from Business Units (BU) and ensure all required inputs are complete and clear

Act as the single point of coordination before execution teams take over.

2. Stakeholder Management

Coordinate with external design/content agencies
Liaise with JPRO content team and other internal stakeholders
Facilitate alignment across North Asia markets (e.g., Japan, China)

3. Project & Workflow Management

Create and manage JIRA tickets for campaigns and related tasks
Track campaign progress, dependencies, and timelines
Ensure timely updates and communication across stakeholders

4. Campaign Readiness & Validation

Coordinate setup of approved email communications
Coordinate SFMC journey setup
Perform UAT on JPRO content and email journeys
Ensure all required approvals are obtained before execution

5. Cross-Platform Coordination

Manage coordination across JPRO content platform, SFMC journeys, and email workflows
Ensure smooth handover to execution team once readiness is achieved

Required Skills & Experience

Must Have

3–6 years of experience in project coordination, campaign operations, or marketing operations
Strong experience in JIRA (task creation, tracking, reporting)
Excellent communication and stakeholder management skills
Experience managing multiple parallel campaigns and stakeholders
Experience in UAT coordination and validation

Good to Have

Exposure to Salesforce Marketing Cloud (SFMC) or similar campaign tools

Understanding of email marketing workflows and campaign lifecycle

Exposure to content platforms such as JPRO

Mandarin language skills

Working Model

Coordination-focused role with emphasis on pre-execution activities

Close collaboration with North Asia stakeholders (Japan/China time zones)

Execution is handled by separate teams; this role ensures readiness and approvals

Ideal Candidate Profile

Strong project coordinator or PMO-type profile

Experience in marketing or campaign operations environments

Comfortable working across multiple teams, regions, and platforms