email clients , Phishing, Servicenow, BMC Remedy, Antivirus, Ms Exchange, Change Management, Itil Framework, Dns, Windows, Ms Office, DHCP, Vpn, Macos, Hardware Troubleshooting, Azure, enterprise apps, Wi-Fi troubleshooting, Ip, Jira Service Management, Active Directory User Management, Access Control

Servicenow, Printers, Microsoft 365, Vpn, Ticketing Tools, Outlook, Itil Foundation, Windows, Teams, Microsoft certification

Laptops, Servers, Ip Telephony, Software, Connectivity, Hardware, Real-time operations, Security

O365, Itil Processes, Windows, network basics, enterprise tools

Servicenow, Mac Operating Systems, Office 365, Microsoft Windows, security fundamentals, Active Directory, iOS devices

network connectivity , Servicenow, BMC Remedy, Vpn, Microsoft Office, Wi-Fi, basic hardware troubleshooting

Statistical Analysis, Ticketing tool ITSM