Power Bi, Microsoft Office, automation, AI tools, Resource Management, project management, Commercial Awareness, consulting operations, data-driven decision-making, RM systems, Workforce Planning, capacity reporting

SAP, Automation, Order Management, Order-to-Cash operations, Process standardisation, Customer Service, Knowledge Transfer, Continuous Improvement, Process Migration

Power Bi, Tableau, Sap Bw, AI tools, Sap Fi Co

Dashboard Design, Tableau, Data Analytics, Sql, Gen AI, real-time queue monitoring, BPO workforce management tools, RCA methodologies, Looker, SLA tracking platforms, Vendor Ops Tech