Clinical Care & Treatment

Perform comprehensive TCM diagnosis, including history taking, physical examination, and investigations to evaluate the urgency and severity of patient conditions.
Recommend and where appropriate, independently undertake treatment options aligned with clinical guidelines and patient needs.
Refer patients to other support services or specialists as necessary to ensure comprehensive care.
Collaborate and coordinate patient rehabilitation plans, actively participating in restoring patients normal functioning.
Consistently exceed established standards and quality benchmarks in TCM care delivery.
Provide timely, patient-centered, and culturally appropriate healthcare services within Sunway TCM Centre and Sunway Healthcare Group Services.

Patient Care Management & Operational Leadership

Demonstrate thorough operational knowledge of TCM procedures relevant to the assigned area.
Manage clinical resources efficiently to optimize productivity and service delivery.
Maintain excellent patient relations, fostering trust and strong rapport to enhance customer satisfaction.
Deliver accurate clinical assessments and appropriate management in line with ethical and clinical standards.
Drive continuous service quality improvements based on patient feedback and performance indicators.
Assume a leadership role by mentoring, guiding, and supporting junior staff and colleagues to fulfill their responsibilities effectively.
Proactively identify potential risks and implement measures to ensure a safe clinical environment.
Participate the privileging process for junior practitioners by guiding, mentoring, and assessing their clinical competencies.
Conduct evaluations and certify junior practitioners readiness for independent practice in accordance with organizational standards and regulatory guidelines.

Requirements

A recognized Bachelor's Degree in Traditional and Complementary Medicine (TCM) from an accredited institution
Valid Annual Practicing Certificate
Registered with practitioner body with recognized by the Traditional and Complementary Medicine Council.
Minimum of 3 to 5 years of post-privileging clinical experience in Traditional & Complementary Medicine, preferably within an integrative healthcare setting.
Advanced proficiency in TCM diagnostic techniques, including pulse and tongue diagnosis, syndrome differentiation, and integrative assessment.
Expertise in performing a wide range of TCM treatments such as acupuncture, herbal therapy, tuina, cupping, and moxibustion with high clinical competence.
Empathy and compassion to support patients physical and emotional well-being.

Senior TCM Practitioner