17:I[832,["6669","static/chunks/app/(Engagement)/similar-jobs/%5Bid%5D/page-1d33e7066d10f3de.js"],"default"] 1a:I[5878,["6669","static/chunks/app/(Engagement)/similar-jobs/%5Bid%5D/page-1d33e7066d10f3de.js"],"Image"] 18:T4f9,{"showUserEngagement":"true","resumeParserSwitch":"false","careerFairLink":"https://www.foundit.my/events/triumphmy","syndicatedQuickApplyEnabled":"false","bulkApplyMultiSelect":"15","oldLoginCheck":"true","showUploadViaGoogleDrive":"false","heroSectionHeading":"Over 700,000+","gaAccountId":"UA-33930632-1","hideCsCartIcon":"false","resumeScoreSwitch":"false","triumphEventId":"5","showAppRegistrationPopup":"true","recaptchaV2Switch":"true","srpBrandBooster":"false","dfpSwitch":"true","parseNewResume":"true","parseResumeSwitchDesktop":"false","hideExperienceTypePopup":"true","cleverTapProjectId":"6K9-ZK8-ZZ6Z","copyrightYear":"2020","showDesktopDropboxV2":"false","hideBellNotification":"false","showPassiveJobs":"false","triumphEndDate":"7-3-2024","showTriumphEvent":"true","jobsCount":"100,000+","showPromotionsBox":"true","showCareerFair":"true","parseResumePhoenix":"true","showAppLoginPopup":"false","careerFairName":"Career Fair","resumeParseTime":"30000","showAspireElement":"false","channelName":"Malaysia","socialLoginOn":"true","newProfileFlow":"false","socialUrls":"[\"https://www.facebook.com/founditMY/\",\r\n\"https://x.com/foundit_MY\",\r\n\"https://www.linkedin.com/company/foundit-jobs/\",\r\n\"https://www.youtube.com/@foundit_Malaysia/featured\"]"}19:T543,The Quality Assurance Analyst's primary role is to be responsible for assessing the performance of the engagement center's agents who deal with our consumers. The QA Analyst will monitor calls to assess technical accuracy, customer service performance, demeanor and complying with policies and procedures.

Job Descriptions:

Participates in designing of QA monitoring formats and quality standards

Performs call monitoring and provides trend data

Uses QA results to compile and

Quality Analyst (Customer Service) - Japanese Speaker