progress reporting, ServiceNow ITOM, incident prevention, Event Management, risk tracking, discovery, project management methodologies, monitoring automation

Customer Success, Gcp, Data Visualization, Azure, AWS, Monitoring and observability, FinOps, Cloud Cost Management

Servicenow, Apis, Itil V3, Oracle Database, Oracle Applications, Jira, middleware, Etl, LMS integrations, ITSM tools

UPS, ITIL certification, Cooling systems, DCIM, Electrical Systems

Servicenow, BMC Remedy, Itil Framework, CPM platforms, ITSM tooling, Financial Planning, Jira Service Management, CRM

Servicenow, Sap Successfactors, Rpa, Power Automate, Power Platform, S4 Hana, Power Query, intelligent workflows, AI and automation use cases, Joule, Payroll, Smart recruiter, AI-enabled chatbots, automated employee queries, Gen AI solutions

Gdpr, Servicenow, Iso 27001, Data Center Operations, JIRA, Network Architecture, MS Project, power cooling systems, PCI-DSS

Gdpr, Servicenow, It Infrastructure Operations, Iso 27001, JIRA, Network Architecture, office systems, MS Project, regulatory and compliance frameworks, PCI-DSS

technology governance , it risk management , Change Management, Iso27001, Itil, Governance framework design, Data-driven decision-making, Portfolio Investment Governance, Organizational Transformation, Performance management and reporting, Policy development and controls management, Cobit, nist

Onsite Support processes, Incident Request and Escalation processes, ITIL disciplines, Reporting and presentation skills, Service Management