Quality Assurance, Excel, Business Process Analysis, Data Analysis, Problem Solving, System Enhancement

insurance industry regulations, Stakeholder Management, Operational Excellence, claims operations, problem-solving skills, analytical decision-making, governance compliance requirements, claims systems, Process Improvements, Regulatory Requirements, service quality initiatives, claims experience, Microsoft Office Applications, claim escalations, stakeholder negotiations, Data Analysis, Communication Skills, managing complex claims investigations

Automation, Claims operations workflow management, Operational transformation initiatives, Process improvement, Stakeholder Management, Productivity measures, Service delivery processes

claims management software, Strategic Planning, data analytics tools, medical insurance operations, Leadership, project management