digital outreach channels (WhatsApp, Email), Sql, project management, dialing strategy, legal escalation, skip tracing, collections strategy design, channel sequencing, settlement programs, BPO vendor sourcing, Contract Negotiation, debt restructuring platforms, LINE, auto-dialer deployment, Viber, Sms, commission model design, performance management

Commercial Strategy, Project Management, Ecommerce Management, Process Excellence, KPI Frameworks, Business Transformation, Operational Excellence, Digital Marketing, Automation Initiatives, Category Management, Program Management, Livestream Commerce, social commerce, AI Capabilities

Business Requirements Analysis, Negotiation planning and preparation, Agility tools, Category spend profiling, Digital Fluency, Product and market intelligence, Supplier Relationship Management, Agility core practices, Category Strategy, Analytical Thinking

IT support, License Management, purchase coordination, device planning, Software, Pricing Negotiation, vendor procurement, Hardware, system setup, IT asset lifecycle management, logistics

Market Analysis, Negotiation, Category strategy, Cost modelling, Sourcing Strategy, Digital Fluency, Sustainability awareness and action, Stakeholder Management, Value creation and management, Contract management, Supplier Selection, Analytical Thinking, Agreements and negotiations, Decision Making