About the Company

Our client is a lifestyle hotel occupying multiple floors of an iconic Singapore tower, offering well-appointed guestrooms and suites, four event venues, and five dining and drinking concepts with stunning city views. Situated at the crossroads of several vibrant cultural districts, the property aims to spark discovery and inspire guests to experience the city from new angles.

Job Description

Our client requires a Senior Sales Manager or Associate Director of Sales specialising in Meetings, Incentives, Conferences and Exhibitions (MICE) and Events. This role provides leadership across all selling activities within the hotel, working closely with related departments to maximise sales, while managing and mentoring the sales team to deliver exceptional results.

Responsibilities

Provide leadership in all selling activities within the hotel, working closely with related departments to maximise sales
Establish sales targets, forecasts, Key Performance Indicators (KPIs), and performance metrics
Monitor market trends, competitive landscape, and customer insights to inform strategy
Ensure accurate sales forecasting, reporting, and Customer Relationship Management (CRM) discipline
Identify and secure new business opportunities across corporate, leisure, and group segments
Manage, mentor, and motivate the sales team to deliver exceptional results
Build lasting business partnerships through a proactive, goal-oriented approach
Juggle multiple priorities and ongoing projects simultaneously

Requirements

Minimum 5 years of recent work experience in a corporate or business development role within the hotel industry
At least 3 years in a leadership role
Computer literacy in Microsoft Office and Outlook
Flair for in-person or virtual presentations
Keen eye for detail with a customer-focused and creative problem-solving attitude
Deep understanding of hospitality market dynamics, distribution channels, and customer segments
Ability to establish and manage sales targets, forecasts, KPIs, and performance metrics
Proactive and goal-getter attitude with the ability to build lasting business partnerships

Preferred Qualifications

Prior knowledge of Customer Relationship Management systems such as Opera or Delphi
Relevant diploma or degree in Hospitality or Tourism Management
Track record securing business across corporate, leisure, and group segments

Why Join This Role

This role offers the opportunity to lead selling activities at a distinctive lifestyle hotel with an iconic city location, four event venues, and five dining and drinking concepts. Situated at the intersection of some of Singapore's most vibrant cultural districts, this property offers a genuinely compelling story for client-facing sales professionals, along with real influence over how the hotel performs commercially.

Employment Details

Employment Type: Full-Time, Permanent

Work Arrangement: On-Site

Location: Singapore

Experience Level: Minimum 5 Years (3+ Years in Leadership)

Senior Sales Manager / Assistant Director (MICE & Weddings)