ZigZag is looking for a Business Development Specialist ( Outbound Sales) to join our team!

About the role

As a Business Development Specialist, you will be responsible for engaging prospective sellers from strategic lead lists provided by the Head of Sales, converting them into active marketplace partners.

This is a high-activity, performance-driven role suited to individuals who are disciplined, resilient, and motivated by achieving clear sales outcomes.

Key Accountabilities

Outbound Prospecting

Execute structured outbound outreach via phone, email and LinkedIn
Engage with prospective sellers from pre-qualified lead list
Clearly articulate the marketplace value proposition

Lead Qualification & Conversion

Assess seller suitability across category, range and operational readiness
Progress qualified sellers through to sign-up
Manage follow-ups and objection handling to drive conversion

Pipeline Management

Maintain accurate CRM records across all outreach and opportunities
Progress leads through defined pipeline stages with strong discipline
Ensure consistent follow-through across all active opportunities

Collaboration

Work closely with the Team Lead to improve outreach effectiveness
Provide feedback on lead quality, seller objections and messaging

Performance Expectations

This role operates within a structured outbound sales model with clear activity and conversion expectations.

Typical monthly targets include:

1,000 outbound contacts
200–220 sales conversations
100–120 qualified sellers
50–55 signed sellers

Daily expectations typically include:

45–55 outbound touches per day
10–12 seller conversations per day
2–3 seller sign-ups per day

Skills & Experience

2–4 years experience in outbound sales, inside sales or lead generation
Strong communication and persuasion skills
Comfortable working to clear activity and conversion targets
High level of organisation and CRM discipline
Resilient and self-motivated in a high-volume environment
Experience in B2B, e-commerce, SaaS or marketplaces is highly advantageous.

ZigZag is committed to building a diverse, inclusive, and equitable workplace. We believe that talent knows no borders, and we welcome individuals from all backgrounds to help us shape the future of work. Guided by transparency and agility, we foster an environment where everyone is valued and empowered to thrive.

ZigZag is committed to building a diverse, inclusive, and equitable workplace. We believe that talent knows no borders, and we welcome individuals from all backgrounds to help us shape the future of work. Guided by transparency and agility, we foster an environment where everyone is valued and empowered to thrive.