Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! You are responsible for overseeing the planning, organization, and execution of events at the hotel, working closely with clients, vendors, and internal teams to ensure all aspects of the event run smoothly. As an Senior Event Manager, you're not just overseeing the execution of events at the hotel – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day:

Event Planning & Execution: Organize and manage events of various scales from concept to completion.
Vendor Coordination: Liaise with caterers, decorators, AV teams, and other vendors to ensure quality service.
Client Service: Deliver exceptional guest experiences and address client needs promptly.
Budget Oversight: Manage event budgets, control costs, and negotiate vendor contracts.
Marketing & Promotion: Develop strategies to promote events and maximize attendance.
Team Leadership: Supervise and support event staff, including scheduling and training.
Logistics Management: Coordinate transportation, accommodations, and on-site operations.
Compliance & Safety: Ensure adherence to legal, safety, and brand standards (e.g., Hilton EventReady with CleanStay and Hilton EventReady Hybrid Solutions programmes).
Performance Review: Monitor event outcomes and implement improvements.

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In Addition, This Role Requires The Following Minimum Qualifications

At least 3 years of experience in event planning or hospitality logistics experience in a hotel catering/events sales role preferred.
Familiarity with hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner).
Strong leadership, communication, and problem-solving skills.
Excellent organizational and time management abilities.
Able to work a flexible schedule, including nights, weekends, and holidays.
Multi-linguistic skill is a plus.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.

Senior Event Manager - Hilton Kuala Lumpur