Seeking for an Executive/Senior Executive, E-Commerce. Reporting to the E-commerce Manager, this person will assist in e-commerce operations and execute promotional strategies in line with brand guidelines to ensure overall brand's objectives are achieved.

E-Commerce Operations

Assist the E-commerce Manager to spearhead the strategic development of our eCommerce business
Liaising closely with our enabler(s) to ensure smooth daily operations
Support the planning and execution of e-commerce campaigns
Manage Shopee/ Tiktok Livestreams

Measure effectiveness and ROI of marketing activities

Support the planning and execution of marketing plans for new product launches, etc. to boost brand visibility and awareness
Manage and maintain the brand's presence on social media platforms
Manage the daily operations and promotional campaigns
Measure effectiveness and ROI of marketing activities
Monitoring of marketplace onsite ads to ensure cost efficiency and ROI are according to target and budget.

Inventory

Monitor inventory to ensure healthy stock levels
Optimizing inventory health and sufficiency for each platform
Ensure new product launches reach enabler(s) warehouse before official product launch date

Brand website

Web merchandising including ensuring updated listings and store maintenance for THE WHOO & THEFACESHOP brand website
Communicate with enabler(s) to do website revamp & follow up on any required maintenance contract or server maintenance

Administrative

Check of sales order report/return report from enabler(s) and key out sales/return in SAP
Check income report reconciliation report from enabler(s)
Key in Web Account for any invoices received
Maintenance of tracking files for inventory/daily sales and others (if any)
Competitor Analysis on marketplaces on a monthly basis

Requirements

Relevant University Degree (or Diploma holder, minimum 1 year working experience in e-commerce function, preferably in the Beauty industry)
Candidates with relevant work experiences may be considered for senior roles
Good knowledge & exposure to marketplaces eg: Shopee/Lazada (compulsory) & ideally with Tiktok
Proficient in MS Office; especially with focus on Microsoft Excel
Good communication and interpersonal skills
A strong team player with the ability to work in a fast-paced, dynamic environment
Resourceful, with a positive can-do attitude
Able to work in Central CBD area