Aml, Risk Control, People Management, Kyc, Compliance

accounts receivable management , Problem Solving Escalation Management, Advanced Microsoft Excel, ERP Netsuite experience, Billing Revenue Operations, Financial Reporting Analysis, Salesforce and Billing Platforms, Process Improvement Automation, Team Leadership Coaching, Stakeholder Management, Contract Purchase Order Review

Analytical Skills, Project Management, Campaign Management Tools, Campaign Planning and Execution, Stakeholder Management, Performance Marketing

Aml, coaching or guiding junior team members, operational reporting, CDD, quality review of compliance cases, Kyc, EDD, financial crime compliance processes, customer due diligence, Sanctions Screening, Process Improvements

Stakeholder Engagement, Data Analysis, CRM, Sales Management, Coaching, Microsoft Office Suite, Process Management, Leadership

Conflict Resolution, Emotional Intelligence, Client and Stakeholder Management, Technical Domain Proficiency, Attention To Detail, Ethical and Professional Conduct, Performance Management, Adaptability and Flexibility, Problem-solving and Critical Thinking

Trainer, Call Centers, Mandarin, Cantonese, Management Skill, "Contact Center Operations", "BPO Operations", "Team Management", "People Management", "Inbound Support", "Outbound Support", "Chat Support", "Email Support", "Customer Service", "Service Level Management", "SLA Management", "KPI Management", "AHT", "FCR", "CSAT", "Quality Management", "Schedule Adherence", "Workforce Management", "WFM", "CRM", "Telephony Systems", "Escalation Management", "Performance Management", "Coaching", "Stakeholder Management", "Reporting", "MIS Reporting", "Operational Excellence", "Leadership", "Client Management", "Microsoft Office", "Google Workspace", "Contact Center Metrics", "Process Improvement", "Compliance Management"

AML KYC regulations, Crm Systems, KYC platforms, cip, Risk Assessment, Microsoft Office Suite, CDD, KYC procedures