strategy consulting , product discovery , Jira, User Research, Scrum, Platform-as-a-product principles, Business Transformation, Digital delivery, Business process transformation, Market research, Product Planning, Customer journey mapping, Customer-centric design thinking, GenAI capabilities, Product management, Risk Assessment, AI literacy, New Product Development, Kanban

Copilot Studio, Microsoft Power Platform, Evaluation frameworks, Agent configuration, RAG pipeline design, Prompt engineering