We're looking for an experienced Trainer to support global collection operations by designing, delivering, and improving training programs across Drive, Pedestrian, Athena, Cabrillo, Fulfillment, Marathon, and related projects.

Key Responsibilities

Deliver Train-the-Trainer programs for Regional Trainers and vendors

Conduct in-person and virtual training, refreshers, and ramp-up sessions

Monitor training quality, knowledge-check results, and trainer performance

Develop and maintain SOPs, training manuals, assessments, and schedules

Support pilot launches, new market expansions, and operational readiness

Audit training content and ensure compliance with operational standards

Conduct field testing and validation of GIS equipment, hardware, and software

Collaborate with operations teams, technical writers, and stakeholders globally

Travel internationally to support training, installations, and regional launches

Requirements

Based in Singapore with authorization to work locally

1+ year of Drive or Pedestrian collection experience

1+ year of training delivery and team leadership experience

Experience with collection system installation and regional ramp-ups

Strong communication, organization, and stakeholder management skills

Valid passport and willingness to travel extensively

Ability to train diverse, multicultural audiences, including non-native English speakers

Skills

strong field operations, technical training, SOP/documentation, team leadership, and deployment experience. Relevant backgrounds include GIS, mobile mapping, surveying, telecommunications, technical field services, and similar operational environments. Candidates with transferable skills and willingness to travel extensively should be considered even without a formal T4 title.

Preferred

Experience in Learning & Development, Train-the-Trainer programs, or operational training

Experience creating SOPs, manuals, assessments, and training documentation

Familiarity with workforce management, LMS, or training-tracking tools

Experience supporting pilot programs, process improvements, and field technology validation

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.

T4 Trainer - Singapore