At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche.

As an Order to Cash Analyst based in Sunway Pinnacle, Selangor, you will join our Finance team to support crucial financial processes, primarily focused on Accounts Receivable (AR), Credit Management and Treasury operations for our regional counterparts, specifically India & Taiwan.

This role is an excellent entry point into finance, where you will gain hands-on experience in cash management, credit administration, and collections. You will contribute to maintaining a healthy cash flow and reliable financial reporting, utilizing your language skills to effectively communicate with our India & Taiwan market.

The Opportunity

You will process Accounts Receivable and Treasury tasks strictly as per Service Level Agreements (SLAs)
Your core responsibilities will include executing cash application, remittance reconciliation, and managing unidentified/unallocated receipts and open items
You will assist with credit management and support collection management efforts, ensuring timely payments and coordinating with sales teams on overdue accounts
You will support month-end, quarter-end, and year-end closing activities and assist in reconciling Inter-company AR balances
You will serve as a key point of contact for operational support, liaising with customers for balance confirmation and dispute resolution, demonstrating excellent customer service

Who You Are

You hold a Degree or Diploma in any field, or equivalent
Experience & Background: We are open to Fresh Graduates with no prior work experience or non-related study background, provided you have a high interest in pursuing a career in Order to Cash/Finance. Candidates with up to 1-2 years of working experience in Accounts Receivable/Credit Management or general accounting are also welcome
Language Requirement (Mandatory): You must have strong proficiency in English (both written and spoken), as this role is vital for supporting the India market
Language Requirement (Good to Have): Proficiency in Mandarin (both written and spoken) is a strong advantage, as it required to support Taiwan if needed
You are a proactive learner with excellent communication skills and a strong interest in financial processes and compliance
Familiarity with SAP or SAP S/4Hana (or other major ERP systems), Google and MS Office tools (especially Excel) is a plus
You are available for a fully office-based position at Roche's Sunway Pinnacle office

Key Responsibilities

Accounts Receivable, Credit Management & Treasury Operations

Process Accounts receivable, credit management and treasury tasks as per Service level Agreement
Execute cash application and remittance reconciliation accurately and within specific timescales
Follow up on unidentified open items in clearing accounts during daily/monthly bank reconciliation
Generate statement of accounts to customers, track and resolve disputes, and assist with the dunning process for overdue accounts
Support month end, quarter end and year end closing activities
Demonstrate good customer service skills while liaising with customers, including monitoring of daily sales order status

Documentation & Controlling

Ensure all work documentation and processes meet internal control and compliance requirements
Perform back-up function and other duties, including job rotation, as required

Transformation/ Continuous Improvement

Work collaboratively with customers and stakeholders
Engage and support the teams in continuous improvement initiatives

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.