Android, Windows OS, L2 Support, L1 Support, Ios, Networking, Firewalls, Intune device management, security configuration

Microsoft 365, PowerShell, Exchange Online, Entra ID, OneDrive, Teams, Sharepoint

Android, Windows OS, Ios, endpoint device management, security configuration, Intune device management

Mac, Linux, Windows, IT security practices, MDM Mobile Device Management, hardware configuration, Troubleshooting, asset management tools, imaging processes

IT security, Outlook, It Asset Management, End User Computing, Desktop Support, Access Control, collaboration tools, Workplace Technology Support, Microsoft 365 applications, Endpoint protection, OneDrive, Microsoft Windows OS, Sharepoint, Teams, Wireless connectivity troubleshooting, Networking fundamentals, Video conferencing platforms

Software Updates, Software Troubleshooting, Network Administration, Patch Management, remote support tools, backup monitoring, IT asset lifecycle management

Servicenow, Microsoft 365, Mac Operating Systems, It Service Management, Windows, Microsoft Teams, Zoom

IT security, Outlook, networking fundamentals, Microsoft Windows operating systems, Office applications, endpoint protection, Microsoft 365 applications, OneDrive, IT asset management processes, Sharepoint, Teams, Access Control, wireless connectivity troubleshooting, compliance requirements, asset lifecycle administration