Key Account Manager - Refrigerant

Job Title: Key Account Manager

Location: Tangerang, Indonesia

Work Arrangement: Hybrid

Position Overview

We are seeking a driven, proactive Key Account Manager in Refrigerant to join our team in the Industrial Specialties sector. This role is pivotal in driving aggressive business growth by hunting for new business opportunities and building a solid pipeline of prospective clients, alongside strengthening relationships with our key accounts.

We're looking for someone with a strong commercial mentality who thrives in a dynamic environment and has the technical expertise and insights to act as a trusted advisor to our customers.

As a Key Account Manager, your focus will be on expanding our market share by identifying new customers, actively pursuing leads, and converting them into long-term partnerships. In addition to growing new accounts, you will also provide valuable technical guidance to existing customers ensuring Caldic and our Principals products are effectively positioned in the market.

This is an exciting opportunity for a highly motivated individual who is passionate about generating new business, creating innovative solutions and maximizing our customers success.

Key Responsibilities

New Business Development

Identify and develop new business opportunities within the Refrigerant sector.
Build a strong pipeline of potential customers and convert opportunities into new business.
Develop and execute sales plans to achieve and exceed sales targets.
Identify opportunities to expand our customer base and increase market share.

Account Management & Relationship Building

Manage and maintain strong relationships with key customers to ensure customer satisfaction and long-term business growth.
Understand customer needs and provide suitable solutions from Caldic's portfolio.
Identify opportunities for cross-selling and upselling within existing accounts.

Account Management & Growth

Manage and grow the Refrigerant customer portfolio, with a focus on increasing sales, market share, and profitability.
Monitor and develop the sales pipeline for both new and existing customers.
Follow up on business opportunities and ensure effective execution of projects.

Market Representation & Networking

Represent Caldic and its Principals at industry events, trade shows, and networking activities.
Keep up to date with market trends, customer needs, and competitor activities to identify new business opportunities.

Performance Analysis & Reporting

Prepare regular reports on sales performance, customer development, new business opportunities, and market trends.
Work closely with internal teams and Principals to ensure smooth project execution and customer satisfaction.

Job Requirements

Education: Bachelor degree in Science, Engineering, or other relevant disciplines.
Experience: More than 5 years of experience in sales, with at least 3 years of experience in similar field
Sales Drive: Strong commercial acumen with a track record of achieving or exceeding sales targets in a hunter sales role.
Relationship Skills: Exceptional communication and interpersonal skills, with the ability to establish trust and rapport with customers.
Technical Knowledge: Ability to effectively support product promotion, technical inquiries, and customer training.
Analytical Ability: Strong problem-solving skills and the ability to analyze market and customer data to inform strategy.
Tool: Proficiency in MS Office and CRM software.

Key Personal Attributes

Customer-Oriented: Highly focused on customer satisfaction and relationship building.
Results-Driven: Demonstrates a strong focus on achieving sales targets and driving growth through new customer acquisition.
Industry Insight: Deep knowledge of the industry and the competitive landscape.
Strategic & Tactical Selling: Skilled in both consultative selling and closing techniques to drive new business.
Adaptable & Collaborative: Ability to work independently and collaboratively within a team.
High Integrity: Demonstrates ethical decision-making and trustworthiness in all interactions.

About Caldic

At Caldic, we're a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team.

We Offer

Global opportunities with rapid career growth and development
An inclusive, diverse, and dynamic work environment
The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more

We operate in 43 countries around the world. Our innovative solutions are tailored to meet the needs of industries such as food, pharma, personal care, and industrial markets, ensuring sustainable success for all stakeholders. To learn more, visit: www.caldic.com

Ready to Join Us

If you're ready to take your career to the next level and join a global leader, apply now at Caldic!

Equal Opportunity Employer

Caldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic.

Location:

Kota Tangerang, BT, ID, 15139

City: Kota Tangerang

Country/Region: ID

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