IT Service Management (ITSM, Sql, Splunk, Unix, Cloud Technologies, Jira, Itil, Dynatrace, Hadoop, Linux, AWS, Nagios, Prometheus, Oracle, Informatica, Servicenow, Big Data, GenAI, Ai

cyber defense , Cloud Testing, Cybersecurity, Cyber Incident Management, Azure Cloud Services, Splunk, Cyber Security Management, AWS, Cybersecurity Engineering, Azure AI

Incident Management, Microsoft Office, Automation, Itil, Incident automation, GenAI, AI-driven operations, ServiceNow Incident Problem and Major Incident modules, AI-assisted workflows, Observability tools, Incident trend analytics

Java, Ibm Mq, Monitoring Tools, J2EE, UNIX, Microservices, SAA, Linux, Itil Processes, Splunk, Oracle, Web Services, SWIFT products, Disaster Recovery testing, SWIFT GPI, Alliance Messaging Hub, Alliance Access, SNL, batch operations, Control-M, sag, AMH

VMware, Unix, Backup, Windows Server, SAN storage, Redhat Enterprise Linux, Gcp, Terraform, Ansible, Openshift, Azure, Kubernetes, AWS, Chef

Data Management, Data Analytics, Data Visualization, automation, Statistical Analysis, Trend Analysis, thematic monitoring, customer insights, Ai, advanced analytics tools, anomaly detection, complaints management, Segmentation, data sourcing, Reporting

Microsoft Office, AI tools, collaboration tools, Event Management, Project management

content management systems , Figma, Content Design, generative AI, Taxonomy, design systems, UX writing, Content Strategy, metadata