The Specialist will support the designing, reviewing, and implementation of HR policies related to pay and benefits, and HR processes documentations. This project-based role ensures compliance with internal, external and statutory requirements, drives stakeholder alignment, and leverages digital tools to enable efficient policy & process documentations deployment and tracking.

Work Mode: Hybrid

Contract: 3 months / until Dec 2026

Salary: Up to RM5,500 monthly

What You'll Do:

1. Policy and Process Development & Review

Draft and revise HR policies related to compensation and benefits, Standard Operating Procedures (SOPs) related to HR processes.
Ensure alignment with global frameworks, local regulations, and business needs.
Conduct benchmarking and gap analysis to inform policy updates.
Create/maintaining an updated HR Knowledge database; a common repository for HR policies, Standard Operating Procedures (SOPs), letter templates, forms and tools to promote operational consistency.

2. Compliance & Governance

Monitor regulatory changes and assess policy implications.
Coordinate with Legal, Risk, and Audit teams to ensure compliance.
Maintain documentation and audit trails for decisions.

3. Stakeholder Collaboration

Engage HRBPs, Rewards, Payroll, and business leaders to gather input and validate policies/SOPs.
Facilitate workshops or working sessions to co-create or refine policies/SOPs.
Track stakeholder feedback and follow up on action items.

4. Digital Enablement & Communication

Use digital tools (e.g., SharePoint, Power BI, HRIS platforms) to manage policy/SOP lifecycle.
Develop digital toolkits, dashboards, and communication materials (user guides, training content, etc) to train bot
Support digital workflows for policy/ SOP approvals and implementation tracking.

5. Project Management

Support project management within HR Services team, including system testing, communications, documentations, for processes, payroll, leave management system migration project and any other digitalisation projects.
Support in continuous improvement efforts as it relates to the improvement of efficiency or service level for any HR process or interaction.

Who we are looking for

Policy and Process Documentation Writing & Legal Awareness – Strong understanding of HR policy frameworks, employment law and HR processes. Effective written, oral communication and interpersonal relation skills; strong attention to detail in composing and proofing communications & reports
Project Management – Ability to manage timelines, deliverables, and cross-functional coordination. Manage and prioritize multiple tasks and/or projects with minimal supervision; follow through tasks assigned and issues in a timely manner.
MS Office applications, MS Visio and Digital Fluency – Proficiency in tools such as Microsoft 365 (including Excel, Visio, Words), SharePoint, Power BI, and HRIS platforms.
Analytical Thinking – Ability to interpret data, identify trends, and make evidence-based recommendations.
Communication & Influence – Strong interpersonal skills to engage and align diverse stakeholders. Team player and strong customer orientation.

Consultant in charge:

Kim Tan | [HIDDEN TEXT]

Human Resources Specialist (Policy & Process)