Job description

The candidate will be required to have knowledge and experience about HPLC and Chromatography Data Software (CDS). He/She should have the desire to contribute to the customers success by helping them to solve their analytical challenges and deliver knowledge to customers and sales team. He/She will be required to collaborate with Sales/Marketing Forces.

Responsibilities

Work closely with Business partners and Field Sales operations to provide credible and impartial consultancy and technical sponsor in a fast paced pre- and post sales environment.

Collaborate with the team of Account Managers in diagnosing the customer's requirements, and design analysis that showcase the better capabilities of Waters product portfolio in line with the customers goals.

Perform instrument demonstrations and provide expert advice to customers during the sales process, focusing on how Waters system solutions will address and benefit the customer's needs.

Ensure that the equipment, analysis and customer demonstrations are properly prepared, in order to guarantee the highest level of customer experience in a timely manner.

Perform system and application training as well as technical support to customers after the product installation. Offer product expert guidance and troubleshooting to customers.

Malaysia Solution Center demo instrument inventory management, ensuring readiness for customer demonstrations and trials.

Requirements

· Position base in Waters Malaysia, Shah Alam.

· Degree / Masters Degree in chemistry, or related Sciences.

· Minimum 3-4 years of experience in Liquid Chromatography, Mass Spec and analytical instrument

· Experiences in Pharma and Food industry would be an added advantage.

· Experiences in Empower CDS and mass spectrometers will have added advantage.

· A team player with good communication and presentation skills.

· Highly organized / well-prepared / time management skills.Matured disposition, positive attitude and strong sense of dedication.

· Willingness to travel.

Application Chemist