Position Summary:

We're looking for a dynamic and experienced Warehouse & Logistics Manager to lead our high-performing operations team. This pivotal role will drive operational excellence, optimize logistics workflows, and support our continued growth.

Responsibilities:

Warehouse & Inventory Management:

Direct and oversee daily warehouse operations, ensuring efficient storage, handling, and distribution of raw materials, finished goods, tools, and packaging supplies.
Optimize space utilization and streamline workflows for operational efficiency.
Establish and enforce robust inventory control policies to maintain accuracy and minimize discrepancies.
Conduct regular stock assessments and proactively manage aging or end-of-life (EOL) inventory to minimize obsolescence.
Drive continuous improvement initiatives to enhance operational efficiency, service levels, and cost reduction across warehouse functions.
Monitor equipment usage and staff practices to uphold safety standards and ensure all machinery is operated responsibly.
Identify areas for process improvement and implement changes using technology and automation tools to enhance warehouse and logistics processes.

Quality Assurance & Compliance:

Inspect incoming materials for compliance with order specifications and identify any defects.
Develop and enforce standard operating procedures (SOPs) aligned with regulatory requirements.
Respond to internal & external audit findings and implement corrective actions to maintain ongoing compliance.
Apply quality control protocols to ensure shipment accuracy and integrity.
Ensure adherence to safety regulatory and internal standards.

Logistics & Transportation Coordination:

Coordinate transportation, shipping, and delivery activities to ensure timely and cost-effective distribution.
Collaborate with carriers, freight forwarders, and logistics service providers.to maintain smooth operations.
Work closely with customer service teams to ensure timely and accurate order fulfilment to customers.
Resolve logistics-related inquiries and concerns from customers.
Oversee third-party logistics (3PL), external bonded warehouses, and transportation partners to align with business requirements, optimize costs, and maintain service quality.

Team Leadership:

Lead and manage warehouse & logistics personnel, including recruitment, training, and performance evaluation.
Provide strategic direction and support to ensure optimal resource allocation, adherence to work schedules, and achievement of performance targets.
Foster a positive work environment and promote teamwork across the warehouse and logistics team.
Prepare and manage warehouse budgets, ensuring operations remain within approved financial parameters.
Monitor and control operational expenses, including labor, transportation, and storage costs.
Identify cost-saving opportunities without compromising service quality.
Address internal stakeholders inquiries and concerns related to logistics and warehouse operations.

Reporting & Performance Analysis:

Track and analyze key performance indicators (KPIs) to evaluate and improve operational performance.
Prepare and present regular reports on warehouse and logistics metrics to senior management.

Requirements:

Education & Experience:

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
Minimum of 10 years of progressive experience in logistics and warehouse management, preferably in manufacturing and export-driven environments.
Demonstrated success in leading warehouse operations, including inbound, outbound, inventory control, and in-plant logistics.
Proven track record in managing internal and external audits and ensuring regulatory compliance.

Technical & Operational Expertise:

Strong understanding of end-to-end supply chain processes, inventory management, and logistics coordination.
Proficient in ERP SAP system, warehouse management systems (WMS) and logistics-related software platforms.
Strong knowledge of local and international shipping regulations and freight management practices.

Warehouse Logistics Manager