Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

As a OTC Associate/Analyst,

You will cover the end to end cycle of billing to cash – AR daily work and month end close work, including collection, cash application, dispute case and issue billing. The role requires high coordination, time management and multi-tasking skills.
You will serve as liaison between the client and the client's customers
You will receive confirmation letter delivery from China customer, and send them back after completion of recon task.
You will be responsible for maintaining the customer master data – creation, and amendments.
You support on tracking the overdue invoices and DBT issue customer & forecasting cashflow. Assist on audit related-queries.
This role will let you improve your Finance and Accounting skills and business knowledge to directly contribute to the delivery of Key Performance Indicator (KPI) which measures how the activities are based on agreed targets.
You will have the opportunity to support continuous improvement initiative, provide training, education to junior team members, learn new process from the client or third party, and understand Exception, create DTP & Amend DTP with updates.

As a OTC Team Leader,

Monitor timely and accurate delivery of daily and month end close tasks
Calculate and Ensure meeting SLAs and KPIs
Execute Business and Client Controls and Reporting.
Lead all process related activities including interaction client (manage meetings in effective way, prepare agenda, issue logs and presentations according to Governance model)
Identify opportunities for process improvements and robotics implementation and support process re-design initiatives to improve productivity,
Organize and lead Operational meetings with client
Participate in scope handover from client, organize session, document process, ensure contractual obligations are delivered.
Build capability of the team: ensure proper on-boarding of new hires, building the skill sets of team members and conduct people development (e.g. coaching) activities
Monitoring employee performance and provide both positive and negative feedback over work performance and general behavior on a regular basis.
Reporting to Manager on all operational issues and escalations
Participate in global and regional initiatives and projects

Procure to Pay

Involved in creating, modifying, verifying, and cleansing the Vendor Master.
Identify duplicate records for the Vendor Master and ensure accurate maintenance of invoice receipt, verification, and processing.
Recording of invoices both Purchase Order based, and Non-Purchase Order based (Un-supported Invoices),
Coordinate with various stakeholders, obtaining coding, approval, and resolving issues around blocked invoices.
Ensuring that payment and expense entries are promptly recorded in the accounting software, encompassing both manual and automatic payment requests.
Process travel and expense claims, manage payments, resolve duplicate payments, recover funds, and verify and execute payment proposals.
Involved in handling queries for vendor statement reconciliation through calls and emails.
Adhere to client SLA's (Service Level Agreements) and timelines.

AP

You will cover the end to end cycle of invoice posting to payment – AP daily work and month end close work, including invoice posting, process payment, Helpdesk and T&E audit, Vendor Master data maintenance, manual payment, reporting and reconciliation of related accounts. The role requires high coordination, time management and multi-tasking skills.

You will deal with tax filling related tasks, should be familiar with local tax regulation in Korea, quickly catching up with tax policy update and possessing sense to foresee any process change impact on tax filing perspective.

You will receive hard copies delivered from Korea client or supplier sites to your office, including AP and T&E hard copies. Also need to distinguish which invoice should be submitted or scanned to which system.

You will serve as liaison between the client and the client's vendors

You will be responsible for maintaining the vendor master data – creation and amendments.

You support on reconciliation GR/IR and tracking the open items. Cooperate with procurement team and vendors for the open items.

This role will let you improve your Finance and Accounting skills and business knowledge to directly contribute to the delivery of Key Performance Indicator (KPI) which measures how the activities are based on agreed targets.

You will have the opportunity to support continuous improvement initiative, provide training, education to junior team members, learn new process from the client or third party, and understand Exception, create DTP & Amend DTP with updates.

APAY

As a Senior Process Analyst - Procure to Pay (P2P) supporting the APAC region, you will be responsible for managing end-to-end Accounts Payable operations, vendor master management, invoice processing, query resolution and invoice reconciliations.

You will collaborate with internal stakeholders and suppliers across APAC countries while ensuring adherence to service level agreements, compliance requirements, and financial controls.

You should be flexible to work in shifts and support regional operations across multiple APAC countries.

Your Primary Responsibilities Include:

Perform end-to-end processing of Purchase Order (PO) and Non-Purchase Order (Non-PO) invoices.

Modify, verify and maintain Vendor Master records while ensuring data quality and governance compliance.

Ensure accurate invoice receipt, validation, verification and processing in accordance with established procedures.

Coordinate with Procurement, Stakeholders, Finance teams, and vendors to obtain coding, approvals, and resolve invoice exceptions.

Manage complex invoice and payment issues, including blocked invoices and stakeholder escalations.

Perform vendor statement reconciliations and respond to supplier inquiries through calls and emails.

Monitor service levels, productivity, and quality metrics while ensuring adherence to client SLAs and operational targets.

Identify opportunities for process improvements, standardization, and automation within the Accounts Payable process.

Perform invoice and vendor account reconciliations to ensure data accuracy.

Support audit requests, compliance reviews, month-end activities, and internal control requirements.

Provide guidance and knowledge sharing support to junior team members when required.

Required Technical And Professional Expertise

Job requirementsAs a OTC Associate/Analyst,

Good working knowledge of Accounting concepts, specifically Accounts Receivables (AR)
Understanding of the cash application and Accounts Receivable management reporting concepts
Ability to manage volume of accounts and work independently.
Ability to work independently, prioritize tasks, manage multiple priorities and tight deadlines
Excellent follow up, negotiation, and trouble-shooting skills
Good relationship-building skills and should be a Team Player
Knowledgable on SAP, Microsoft Excel and Word
Excellent Communication skills – oral and written, ability to take control of a call with excellent negotiation and follow up skills
Fluent English/Japanese reading and written skill (Band5 requires oral English/Japanese).

As a OTC Team Leader,

SAP and Collection & AR knowledge
Experience in leading teams, work on process improvements
Diligent, with great attention to details
Self-starter, focused on analyzing data and resolving issues
Open-minded with strong communication skills and positive attitude to work
Able to work under time and result pressure
Excellent communication skills

Language Requirements:

Fluent English communication skills (written and verbal).

Must be able to read and write Korean

PTP

Commerce graduate with a minimum of 4-6 years of experience in Accounts Payable.
Experience in invoice and vendor management along with resolving queries, and Invoice reconciliation.
Proven work knowledge to manage payment reporting and reconciliation activities.
Knowledge and hands on experience in SAP S4 Hana
Good Excel skills required
Strong written and spoken skills in Korean mandatory

Preferred Skills:

Proficient in MS Office applications and any ERP software as an end-user.
Ambitious individual who can work under their direction towards agreed targets/goals.
Ability to work under tight timelines and have been part of change management initiatives.
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
Enhance technical skills by attending educational workshops, reviewing publications etc.

Language Requirements:

Fluent English communication skills (written and verbal).

Must be able to read and write Korean

AP

Minimum Of 4 Years Of Experience In Accounts Payable.

Good working knowledge of Accounting concepts, specifically Accounts Payable(AP)
Ability to manage volume of accounts and work independently.
Ability to work independently, prioritize tasks, manage multiple priorities and tight deadlines

Excellent follow up, negotiation, and trouble-shooting skills

Good relationship-building skills and should be a Team Player
Knowledgable on SAP/Ariba, Microsoft Excel and Word
Excellent Communication skills – oral and written, ability to take control of a call with excellent negotiation and follow up skills· Fluent English/ Korean reading and written skill

Knowledge of tax policy of Korea

Proven work knowledge to manage payment reporting and reconciliation activities.

Preferred Skills And Soft Skills

Strong proficiency in Korean is required for this role is a MUST

Proficient in MS Office applications and any ERP software as an end-user

Self-directed and ambitious achiever.

Meeting targets effectively.

skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.

Language Requirements:

Fluent English communication skills (written and verbal).

Must be able to read and write Korean

APAY

Bachelor's degree in accounting, Finance, Commerce, Business Administration, or related discipline.

Minimum 3 to 4 years of experience in Accounts Payable.

Strong knowledge of end-to-end Accounts Payable and Procure-to-Pay processes.

Experience handling vendor reconciliations, payment processing, invoice exceptions, and stakeholder escalations.

Proficiency in ERP platforms such as SAP, Oracle, Ariba or equivalent systems.

Strong analytical, communication, stakeholder management, and problem-solving skills.

Proven ability to manage priorities and work independently in a high-volume environment.

Language Requirements:

Fluent English communication skills (written and verbal).

Must be able to read and write Korean

Finance and Administration- Korean Bilingual