The Executive provides strong operational, administrative, and commercial support across both the core buying function and a dedicated marketplace portfolio. Working closely with the Buyer and Marketplace Manager, this role ensures accuracy across all buying processes, supports the development of supplier relationships, and contributes to the management of marketplace brands.

Key Responsibilities:2. Buying Operations Support3. Production & Site Accuracy4. Reporting & Analysis5. Cross-Functional Collaboration6. Supplier & Brand Management7. Marketplace Portfolio Support

Intake Management & Order Tracking
Proactively chase suppliers on outstanding deliveries to ensure timely fulfilment.
Maintain an accurate and up-to-date intake tracker, reflecting all order movements and changes.
Actively drive intake through relevant actions such as rephasing and cancellations, and flag potential risks to the Buyer in a timely manner.
Assist with purchase order (PO) raising and troubleshoot issues in collaboration with the Buying Operations team.
Review the production process to ensure all stock is visible on-site and displayed accurately, including correct pricing, product images, and descriptions.
Liaise with suppliers to request product imagery, and coordinate preparation and delivery of assets to the Production team for retouching and uploading.
Support the Buyer in the creation of trade, brand, and seasonal reports.
Contribute to range and season reviews alongside the Buyer and Planner, identifying strengths and weaknesses and proposing actionable solutions.
Resolve and address product-related queries from across departments in a timely and professional manner.
Develop and maintain cross-departmental relationships to continuously improve processes and ways of working.
Assist in managing the supply chain and brand base, building strong, professionally reciprocal relationships with suppliers.
Maintain a professional and collaborative approach in all supplier interactions, understanding the value of long-term partnerships.
Develop a clear understanding of relevant department codes, customer profiles, and evolving buying patterns.
Assist with administrative tasks across the marketplace portfolio, including maintaining brand records, coordinating with internal stakeholders, and supporting day-to-day operations.
Support the marketplace manager in new brand onboarding, ensuring suppliers understand and adhere to company terms, conditions, and supplier agreements.

Requirements:

1-2 years minimum working experience in a relevant buying/merchandising role.
Experience with international/regional brands and an understanding of the e-commerce business will be a plus.
Demonstrated ability to lead a business.
Experience of the buying cycle, the associated processes and management of seasonal timelines
Highly analytical with a passion for excel and numeracy. Proven experience of data, reporting and analysis
Ability to communicate clearly and effectively with brands and internal departments
Attention to detail and high commitment to accuracy
Pro-active, driven and determined to achieve results in a fast paced working environment.
Critical well-rounded thinking of full picture, pros and cons; strong problem solving skills
A strong understanding of MS Excel is a must

The ZALORA Story

ZALORA is Asia's leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region's pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

Consent Disclaimer

By submitting your application for this role, you consent to ZALORA collecting, using and processing through and in ZALORA's systems all personal data included in or provided in relation to your application. The purposes for such collection, use and/or processing shall be for conducting of ZALORA's recruitment requirements for the present role, and identifying and evaluating other roles and career opportunities within ZALORA which you might be a good fit for.

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