Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities.

The acquisition of Pasticceria Marchesi 1824 has marked the Group's entry into the food sector, applying the same high quality criteria. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

JOB PURPOSE:

To be the owner of the business, a Company Brand Ambassador and a business leader, accountable for overall store performance.

To guarantee an extraordinary Client experience, being present on the sales floor, leading and supporting all activities to achieve store targets.

To manage and coach the store team and to ensure succession plans and internal growth.

RESPONSIBILITIES:

BUSINESS

Drive and maximize sales performances
Propose and develop business plans
Drive the store team to exceed their KPIs
Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand
Be present on the sales floor, ensuring a proper approach and service to the Clients.
Foster the Omni Channel development through the team
Meet the store operating budget, controlling store expenses

CUSTOMER

Foster a Client centric mindset by developing and maintaining solid Client relationships
Guarantee an excellent Client satisfaction and the highest level of Client service
Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending
Foster a strong private appointment culture

TEAM

Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth
Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures
The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting

RETAIL

Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams
Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines
Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs
Ensure synergy and cooperation between front and back of house
Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office

EVENTS

Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers

Knowledge And Skills

Business driven
Leadership and team management
Ability to motivate and persuade people
Strong customer service mindset
Natural ability to welcome our client
Confident, enthusiastic and positive
Mature and assertive
Organized and detail oriented
Local and English languages are a must
Market and product knowledge/ passion
Business/ Retail Management degree or equivalent is a plus
Interest in luxury/fashion, art and design

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

PRADA Store Manager Pavilion