Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

Our client, a leading cloud contact center platform, is renowned for its advanced call routing, analytics, and automation tools, which significantly enhance customer service and operational efficiency while supporting seamless omnichannel interactions.

We seek a Senior Test Automation Engineer to join our Software Quality Engineering team. This role involves providing automation and test support for software releases, focusing on the automation test platform. Key responsibilities include analyzing logs, debugging all ongoing processes, updating existing automation tests from the backlog, coordinating with the network team, and writing and deploying automated tests in two substantial internal test environments.

The position requires cross-departmental collaboration to fully understand project scopes, report on testing progress, develop new test automation methodologies, and mentor team members.

Responsibilities:

Utilize a custom Python-Selenium based automation framework to perform thorough testing.
Create and implement new test scripts for comprehensive end-to-end product testing using the automation framework.
Review and interpret results from executed tests, leveraging test framework logs, product logs, and traffic dumps to identify issues.
Maintain, support, and extend the existing automation framework to improve its capabilities.
Develop new tools to enhance automation processes, ensuring efficient and effective testing workflows.
Detect and address weak points in current automated processes, ensuring continuous improvement and efficiency.
Work closely with Development, DevOps, and TechOps teams to align the Test Automation group's goals with overall company priorities and strategy.

Qualifications

6+ years experience in software testing or QA, preferably in SaaS or web applications
Experience with programming concepts and scripting languages such as Python, Javascript
Experience with any public cloud platforms such as GCP, AWS, or Azure
Knowledge of version control, bug-tracking, and test management systems
Experience in front-end testing of web applications
Bxperience in back-end testing, API testing, or microservices testing
Troubleshooting and analytical skills, basic log analysis
Practical experience with databases (MySQL or similar)
Basic knowledge of UNIX/Linux

Nice to have:

Experience with high-volume transactional systems is a plus
Good knowledge in playwright

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Senior Automation Testing Engineer (Python)