ticketing systems , Mobile Device Management, POS Systems, ITIL service management practices, Vendor management, scanners, Store networking equipment, Device asset management, Payment terminals, Microsoft Windows environments, Receipt printers, Remote support applications, Endpoint security tools

Windows Server, Networking, Exchange, Intune, Azure, Entra ID, Microsoft Windows 10 and 11, ITSM concepts, Teams, Sharepoint, ITIL 4 Foundation

leanix , Agile Scrum, Sap Solution Manager, JIRA, Power Bi, Enterprise Architect, Waterfall, Servicenow, Confluence, Ariba, Sap Mm, SAP Analytics Cloud SAC, SAP Analytics Cloud, Microsoft Teams, Microsoft Office Suite, SAP S 4HANA, Sharepoint, Fiori apps

Wireless, Antivirus, Exchange, Lan, Office 365, Microsoft 365, Vpn, Azure Active Directory, Windows 11, MS Teams

Agile, JIRA, Sql, Process Mapping, Stakeholder Management, Business Analysis