The Roundtable on Sustainable Palm Oil (RSPO) is a global partnership to make palm oil sustainable. Today, the RSPO is a global, non-profit organisation with over 6,000 voluntary members across 104 countries and territories, representing every link in the supply chain: oil palm producers, palm oil processors and traders, consumer goods manufacturers, retailers, banks and investors, environmental or nature conservation non-governmental organisations (NGOs), and social or developmental NGOs.

At RSPO, we believe that our success is built by the passion, dedication, skills, and expertise of our people. They are the ones who drive our organisation to new heights and guide us through the next phase of our development.

The Assistant Manager, HR Data & Analytics is responsible for turning HR data into meaningful insights that support workforce planning, cost management and business decisions. The role leads HR reporting and dashboard automation, manpower and labour cost forecasting, HRMS improvements, and data governance, while working closely with HR, Finance and external vendors to improve data accuracy and reporting efficiency.

The location of this role is Kuala Lumpur, Malaysia.

KEY ROLES & RESPONSIBILITIES

Duties include but will not be limited to the following:

Dashboards & Reporting

Develop and maintain interactive HR dashboards and management reports covering key people metrics.
Automate data collection and consolidation from HR trackers into standardized dashboards, reducing manual reporting.
Establish simple data standards and validation processes to improve data quality and consistency.
Provide monthly workforce and manpower insights to support management decisions.
Maintain a central reference of multi-country benefits and statutory requirements to support workforce planning and staff cost forecasting.

Manpower Forecasting & Budgeting

Develop robust headcount and labour cost forecasting models aligned with organisational growth plans.
Monitor actual manpower costs against budget and highlight key variances and trends.
Collaborate with other HR functions and Finance to understand cost movements and recommend actions.

HR Management Systems (HRMS)

Support HRMS upgrades, enhancements, UAT and system improvements.
Investigate system issues, data discrepancies and integration errors, working with vendors to resolve them.
Collaborate with other HR functions to identify opportunities to improve and automate HR processes and reporting.
Develop user guides, SOPs and data governance practices to support effective system usage.

Market Research & Benchmarking

Partner closely with the HR Operations & Rewards team to conduct market research and benchmarking studies on salary benchmarks, market movements, and increment trends across various jurisdictions.

Stakeholder & Vendor Engagement

Work closely with HR, Finance and other stakeholders to gather, validate and interpret data.
Manage HRMS vendors on system support, enhancements, issue resolution and service levels.

THE SUCCESSFUL APPLICANT

Education

At least a Bachelor's degree in Human Resources, Business, Finance, Data Analytics, Information Systems, Engineering or a related discipline.

Experience

4 to 6 years of progressive experience in HR analytics, HRMS, workforce planning, HR reporting or related HR services.

Technical and Professional Knowledge

Experience developing HR dashboards, management reports and workforce analytics.
Expertise in financial modeling, headcount forecasting, and actual vs. budget variance analysis.
Hands-on experience in HRMS implementation, UAT, system enhancement, troubleshooting and data management.
Advanced Excel, with knowledge of Power Query, Power BI or similar tools
Sound understanding of HR frameworks, multi-country benefits and statutory requirements

Other Special Requirements

Ability to handle highly confidential executive compensation and headcount data with extreme discretion and integrity.

Functional Competencies

Highly Analytical: Ability to analyse complex information, connect the dots and turn data into meaningful insights and recommendations.
Problem Solving: Curious and investigative, with the ability to identify issues, uncover root causes and develop practical solutions.
Numerical Acumen: Confident working with numbers and data, with a keen eye for trends, patterns and variances.
Data Storytelling: Presents complex data in a simple, compelling way for executive decision-making.

Behavioral Competencies

Unity in Diversity: Values diverse perspectives and works inclusively across cultures and teams.
Communication & Collaboration: Communicates openly, collaborates effectively and provides responsive, service-oriented support.
Innovation & Continuous Improvement: Is proactive, embraces change and continuously seeks better ways of working.
Accountability: Takes ownership, works independently and adapts to changing priorities.
Integrity & Trust: Acts with honesty, transparency and professionalism, building trust through reliable delivery.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to [HIDDEN TEXT]. Please state Job Application – Assistant Manager, HR Data & Analytics in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.