Skill required: Delivery - Customer Insight & Marketing Analytics

Designation: I&F Decision Sci Practitioner Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.We're Accenture Marketing Operations. We're the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations. Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our client's business while accelerating time-to-market and operating efficiently at scale. We are digital professionals committed to providing innovative, end-to-end customer experience solutions focusing on operating marketing models that help businesses transform and excel in the new world, with an ecosystem that empowers our clients to implement the changes necessary to support the transformation of their businesses.The Customer Insight Marketing & Customer Performance Specialist (L9) will play a critical role in enabling data-driven decision making for Brand Marketing. The role focuses on delivering actionable insights, building scalable reporting solutions, and supporting campaign effectiveness measurement through advanced analytics and visualization.

What are we looking for

Strong analytical and problem-solving capabilities and storyteller
Expert in Market Research, Customer Experience Research
Worked in Retail domain
Ability to translate business problems into analytical solutions
Strong written and communication skill
Expertise in marketing research, customer experience research & insights
Intermediate SQL for data extraction and transformation
Must have Retail domain experience for at least 2-3 years
5–7 years of experience in retail marketing research, customer experience research & insights
Experience working with large datasets and marketing performance data
Exposure to retail or media analytics
Exposure to marketing analytics and performance measurement is preferred
Worked on BI tools Power BI. Tableau is preferred
Experience working with campaign data, advertiser metrics, or marketing datasets preferred Roles and Responsibilities:
Generate actionable insights using customer and behavioral datasets
Carry out Market research and Competitor trends analysis/studies
Create clear, concise executive reporting packs
Translate complex data into simple, business-friendly narratives
Build, maintain, and enhance marketing dashboards
Ensure data accuracy, consistency, and usability for business stakeholders
Analyze campaign effectiveness across paid, owned, and earned channels
Identify performance drivers, optimization opportunities, and ROI insights
Partner with marketing teams to provide analytics inputs for planning and forecasting
Support test-and-learn frameworks and measurement roadmaps